GENERAL TERMS AND CONDITIONS The General Terms and Conditions below contain indemnity provisions for damage to persons and property 1. APPLICATION: These General Terms and Conditions (“Terms and Conditions”) will apply to all sales of product (“Product”) by Integrity Bio-Chemicals, LLC, its successor, affiliated or related companies (“Seller”) to any purchaser or customer, and its or their parent, successor, affiliated or related companies (“Buyer”).2. TERMS OF PAYMENT: Buyer agrees to timely make payment for the full amount of Seller’s invoice in U.S. Dollars, without discount, adjustment, or setoff, within thirty (30) days (or such other number of days as may be agreed in writing) from the date of invoice and if not paid on or before said date will be deemed past due. Interest shall be charged on all past due amounts owed by Buyer hereunder at an interest rate equal to the lesser of (i) 18% per annum and (ii) the maximum rate permitted by law, from the payment due date until paid in full.3. SET-OFF: Seller reserves the right to set-off against any amount that Seller (or any affiliates) owes to Buyer (or any of its affiliates) under the Agreement or any other agreement between or among the parties.4. PERFORMANCE ASSURANCE: In the event that Seller determines that the credit worthiness or future performance of the Buyer is impaired or unsatisfactory, Seller may (i) suspend deliveries of Product, (ii) require prepayment by wire transfer at least two business days prior to a scheduled shipment of Product, and/or (iii) require collateral in the form of either cash, letter(s) of credit, guaranty, or other security acceptable to Seller at least three business days prior to a scheduled shipment of Product.5. INSPECTIONS: Buyer shall, at its own cost and expense, inspect the Product furnished hereunder immediately after delivery. Buyer's failure to give written notice to Seller of any claim for non-conforming Product within three days from the date of delivery shall constitute acceptance of the Product and a waiver of claims with respect thereto. Title and risk of loss for all Product transfers to Buyer at Seller’s shipping point.6. WARRANTY/LIMITATION: As its sole warranty, Seller warrants to Buyer that, at the earlier of the time title to the Product passes to Buyer or risk of loss to the Product passes to Buyer: (i) the Product shall conform to the specifications set forth in the Agreement and (ii) title to the Product shall be free from any security interest, lien or encumbrance. EXCEPT AS SPECIFICALLY SET FORTH IN THE PRECEDING SENTENCE, BUYER ACKNOWLEDGES AND AGREES THAT SELLER AND ITS AFFILIATES HAVE NOT MADE, DO NOT MAKE, AND EXPRESSLY DISCLAIM ANY WARRANTIES, REPRESENTATIONS, COVENANTS OR GUARANTEES, EITHER EXPRESS OR IMPLIED, WHETHER ARISING BY OPERATION OF LAW OR OTHERWISE, AS TO THE MERCHANITIBILITY, QUANTITY, CONDITION, OR QUALITY OF THE PRODUCT OR ITS SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE AND THE PRODUCT IS SOLD "AS IS." WITHOUT LIMITATION ON THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL SELLER OR ANY OF ITS AFFILIATES BE LIABLE OR HAVE ANY RESPONSIBILITY TO BUYER OR ANY OTHER THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST EARNINGS, LOST PROFITS, OR BUSINESS INTERRUPTION. Seller's total liability and expense for any claim related indirectly or directly to the Product or this Agreement shall not exceed the purchase price of the portion of the Product in respect to which such claim is made.7. DEFAULT/REMEDIES: Upon the occurrence of any of the following events (a "Default"): (i) Seller shall not have received a payment due from Buyer by the date such payment is due, and such failure shall remain for a period of two days; (ii) the failure by Buyer to provide Performance Assurance when due; (iii) the failure of Buyer to perform any other obligation in the Agreement and such failure is not excused or cured within three business days after written notice thereof; (iv) the filing of a petition or otherwise commencing, authorizing or acquiescing in the commencement of a proceeding or cause of action under bankruptcy, insolvency, reorganization or similar law or otherwise becoming bankrupt or insolvent (however evidenced) or being generally unable to pay its debts as they become due; (vi) dissolution or merger of the Buyer and transfer of a substantial part of the Buyer's assets, THEN Seller may, in its discretion and without notice to Buyer, do any one or more of the following: (i) suspend performance under the Agreement; (ii) terminate the Agreement, whereby any and all obligations of Buyer, including payment and deliveries shall, at the option of the Seller, become immediately due and payable or deliverable, as applicable; (iii) set-off against any amount that Seller (or any of its affiliates) owes to Buyer (or any of its affiliates) under the Agreement or any other agreement between or among any such parties; and/or (iv) initiate legal action to recover amounts due and owing. If Seller suspends performance and withholds delivery of Product as permitted above, it may sell the Product to a third party and add all reasonable costs resulting from Buyer's default, including without limitation, all costs associated with the transportation (including demurrage and other vessel or shipping related charges), storage, and sale of Product to the amount owed by Buyer. Termination for any reason whatsoever will not relieve Buyer of its obligation to pay any unpaid balance due Seller under this Agreement, but shall relieve Seller of any obligation to make additional deliveries.8. FORCE MAJEURE: Seller shall not be liable to Buyer for failure to perform under the Agreement to the extent such failure was caused by a Force Majeure Event. As used herein, "Force Majeure Event" shall mean any cause or event not reasonably within the control of the Seller. Upon providing notice of a Force Majeure Event to Buyer, Seller shall be relieved of its obligation, from the onset of the Force Majeure Event, to make delivery of Product to the extent and for the duration of the Force Majeure Event, and shall not be deemed to have failed in such obligations to Buyer during such occurrence or events. For the duration of the Force Majeure Event, the Seller may allocate available supply of Product among customers or terminate the Agreement if the Force Majeure Event lasts more than sixty days. Under no circumstances shall Seller be obligated to cure deficiencies in deliveries of Product caused by a Force Majeure Event.9. INDEMNITY: To the fullest extent permitted by law, Buyer shall defend, protect, indemnify, and save Seller, its affiliates and their respective officers, directors, and employees (collectively, Indemnitees") harmless from and against all claims, demands, lawsuits, causes of action, strict liability claims, penalties, fines, administrative law actions and orders, expenses (including, without limitation, attorney's fees and expenses) and costs of every kind and character due for any reason whatsoever, including personal injuries, death, damage to property, damage to the environment, regardless of whether such harm is to Buyer, Indemnities, the employees or officers of either or any other person (collectively, "Liabilities/Claims"), arising out of or in any way incident to (i) possession, use, transportation, unloading, storage or handling of Product at or after the time title to the Product passes to Buyer; (ii) Buyer's, or Buyer's agents, subcontractors or subsequent purchasers, or any of their employees, use, misuse, or disposal of the Product (including, without limitation, liability for environmental pollution); (iii) use or misuse of rail cars or motor vehicles, except in each case under subsection (i) through (iii) above that Buyer shall not be liable for loss or damage resulting from the sole negligence of the indemnitees. Buyer's duty of indemnification shall survive the termination of this Agreement or the cessation of business transactions between Buyer and Seller.10. GOVERNING LAW: The Agreement and its execution, performance, interpretation, construction and enforcement shall be governed by the laws of the State of Delaware, without regard to its conflicts of law rules, and exclusive venue for any litigation filed in connection with this Agreement will be in the state or federal courts of Delaware.11. AMENDMENT; SEVERABILITY: Neither party shall claim amendment, modification, or release of any provisions hereof unless the same is in writing. In the event any term or provision of this Agreement shall be found by a court of competent jurisdiction to be unenforceable, such term or provision shall be null and void but shall not affect the validity or enforceability of any other term or provision of the Agreement.12. CONFIDENTIALITY: Except as may be agreed to in writing by the affected party, or as may be necessary to perform obligations herein, Buyer and Seller shall maintain in confidence all information disclosed in connection with the Agreement.
PRODUCT DEMURRAGE AND RETURN POLICY
Integrity Biochem, Inc. is committed to providing the highest quality of chemical products to our customers. Understanding that occasionally there are times that requests are made to return product to IBC, the following policy applies to product returns.
Heel: Product remaining in a delivery tanker- In an effort to maintain low product and delivery cost, quotes are given as FTL (Full Truck Loads). Understanding that there are times that the capacity delivered cannot be fully received by the customer due to inadequate onsite storage the remaining product can be returned to IBC with the following stipulations:
Additional freight cost to return the heel may be applied.
Due to the variability and reliability of measurement of volume by strapping, weight tickets will be used to determine the returned volume.
Heel less than 100 gallons will be not be considered for return or credit.
Unused Product- Due to the high potential of contamination IBC does not accept material return for unused product without prior authorization. Returns may be accepted by IBC with the issuance of a return authorization number. Unopened material packaged and shipped in totes are eligible for return with authorization; bulk material is typically not eligible for return due to the high probability of contamination, however, consideration will be given based on circumstances. Unused product will be subject to the following stipulations:
Total Freight cost will be the responsibility of the returning party.
Returns must be made within 30 days of purchase.
Due to the chemical nature of our products, certain products are not eligible for return once delivered. This includes certain sensitive products produced by IBC as well as commodity products that are distributed by IBC.
Demurrage- Certain fees are accumulated for extended offload times or delays causing wait times for delivery once it has already shipped; these fees are a direct fee from our logistics partners and are non-recoverable.
2 hours of offloading time is allowable. Demurrage fees may apply for additional offload time.
Changes made to the scheduled delivery time after the product has shipped may be subject to demurrage fees.
All products are subject to a 12-month performance warranty unless otherwise noted; All returned product is subject to QC (Quality Control) testing. Products failing QC due to contamination deemed to be a result of the customers unloading process or otherwise cannot be accepted; Full delivered price of the full load and charge for disposal of the heel will be the responsibility of the customer.